You will be redirected to the page you want to view in  seconds.

Security updates stall personnel record access

Oct. 3, 2013 - 09:30AM   |  
  • Filed Under

Sailors looking to access personnel records could be out of luck as security upgrades on the Navy’s network have taken most of BUPERS On-Line offline.

Navy Personnel Command announced the outage in red letters on its website, complete with a how-to guide for getting records information during the outage and a list of frequently asked questions.

Among the highlights:

■ Sailors aren’t able to request a CD containing their Electronic Official Military Personnel File via the website during the outage.

■ Supervisors aren’t able to review their sailors’ records via OMPF-Command View; instructions are given for how to fill out written requests.

■ Sailors reviewing their records prior to a board — seeking access to their officer or enlisted summary record, performance summary record or officer data card, for example — aren’t able to do so online. They’re asked to contact NPC at 866-827-5672 for assistance.

■ The Military Locator System, which allows a user to search for individuals using their name, unit identification code or Social Security number, is offline.

■ The outage will continue until the upgrades are finished, and “a firm completion date has not been determined at this time.”

Navy officials said in a Sept. 20 news release that networkwide outages related to security updates could last “over the coming weeks.” A spokesman with Fleet Cyber Command would not say when the upgrades would end and would not offer any specific systems that would go offline, citing security concerns.

It’s unclear whether these security upgrades are at all related to an alleged cyber attack by Iran, first reported by the Wall Street Journal.

“We do not discuss the details of network operations for security reasons,” the Fleet Cyber Command spokesman said via email.

Answers by RallyPoint

Join trending discussions in the military's #1 professional community. See what members like yourself have to say from across the DoD.

More In News

Start your day with a roundup of top defense news.

VA Home Loan

Search By:

Product Options:
Zip Code:

News for your in-box

Sign up now for free Military Times E-Reports. Choose from Money and Education. Subscribers: log in for premium e-newsletters.

This Week's Marine Corps Times

This Week's Marine Corps Times

First sergeant vs. master sergeant
Choose the rank that's best for your career

Subscribe for Print or Digital delivery today!

MilitaryTimes Green Trusted Classifieds Looking to buy, sell and connect on Military Times?
Browse expanded listings across hundreds of military installations.
Faces of valorHonoring those who fought and died in Operations Iraqi Freedom and Enduring Freedom.
hall of valorThe Hall of Valor is a searchable database of valor award citations collected by Doug Sterner, a Vietnam veteran and Military Times contributing editor, and by Military Times staff.

All you need to know about your military benefits.

Benefits handbook

Guard & Reserve All you need to know about the Guard & Reserve.

guard and reserve handbook